companies affected by CrowdStrike

Companies Affected by CrowdStrike: What Happened and Who Was Hit Hardest

Companies Affected by CrowdStrike

The summer of 2024 saw the globe witness an event that was among the more perturbing IT outages of recent times. It was not an attack on cyberspace. It was not ransomware. The issue was caused by a software update that went wrong, and it affected the digital foundations of hundreds of businesses around the world.

This article will take an in-depth look at the businesses that were affected through CrowdStrike, the reasons it occurred, and how you can safeguard your company from similar events. We’ll also discuss the major industries affected and the financial damage that was incurred, as well as measures businesses can take in order to ensure resilience and continuity.

What Was the CrowdStrike Outage: What Happened?

The issue began on the 19th of July, 2024, after cybersecurity company CrowdStrike released a faulty update for its Falcon agent, popular software for protecting endpoints extensively utilised in Fortune 500 companies. The patch was in error and caused Windows computers to fail, which sent critical IT systems offline worldwide.

It was not an actual cyberattack; however, it was a human error that wasn’t malicious. The impact was huge. Over 8.5 million devices were affected.

According to Michael Sentonas, the president of CrowdStrike, who acknowledged during an interview on Sky News, it was “a mistake,” and the company is now focusing on the remediation process as well as compensation.

Top Companies Affected by CrowdStrike

Its list of businesses affected by CrowdStrike is the who’s who of global business leaders. From airlines to banks and from health care and healthcare retail, the disruption did not have any kind of a skewed view.

Here are a handful of major companies that have been affected through CrowdStrike:

  • Delta Airlines—The cancellation of thousands of flights or delays.

  • Commonwealth Bank of Australia ATMs and banking services via digital were shut down.

  • Coles and Woolworths – Two major Australian supermarkets—had checkout problems.

  • Amazon, Microsoft, and Google saw internal slowdowns but not complete outages.

  • BDO Unibank and Bank of America – Involved in several operational departments.

  • London Heathrow and Changi Airport delays and check-in chaos.

See the complete list of firms that have been affected by CrowdStrike Falcon on Tech Business News.

The Financial Fallout of the 2024 CrowdStrike Incident

According to Parametrix, According to Parametrix, Fortune 500 alone lost $5.4 billion in direct financial losses—but cyber insurance only provided 10-20% of the expenses.

Let’s take it apart:

  • Healthcare Industry: $1.94 billion in losses

  • Banking Sector: $1.15 billion

  • Airlines: The highest per-company loss $143 million, on average

A look at the CrowdStrike issue of 2025 is an unsettling example of just how interconnected technology can result in huge isolated areas of weakness.

“This outage shows the importance of knowing your dependencies — and planning for when they fail,” said Jonathan Hatzor, CEO of Parametrix.

Anecdote: A Travel Nightmare at 30,000 Feet

Imagine this scenario: You’re at the airport, your bags are checked, and your boarding pass is in your hand. At once, you hear the announcement—”Your flight is delayed indefinitely because of an issue with the system.

This was the case for a lot of passengers flying on Delta or British Airways. LONG lines, lost luggage, and missing connections were only the beginning. For many the holiday was cancelled or business conference was missed due to a software update that was a flop.

Step-by-Step Guide: How to Prepare for Future Incidents

No business wants to be in this kind of situation. Here’s how to protect your business:

1. Audit Your Tech Stack

Utilise tools such as the CISA’s Cyber Hygiene Services to test all third-party software that provides access to the system, for example, Endpoint Security Software.

2. Map Your Dependencies

Make use of software for dependency mapping to find crucial services. You can ask, “If this goes down, how long until we recover?”

3. Strengthen Cyber Insurance

Be sure that your Cyber insurance plan covers systems malfunctionhuman error, and disruption to business clauses. Find out more about it here.

4. Test Your Backup Plans

Conduct tablestop activities as well as simulate outages in order to evaluate the effectiveness of your Business continuity as well as disaster recovery (BC/DR) strategies.

5. Stay Up-to-date with Threat Intelligence

Follow websites such as Cybersecurity Dive or The Register for the latest information about CrowdStrike problems today.

Who Is Still Affected by CrowdStrike?

While most businesses have been able to recover from immediate repercussions, certain IT systems are still in a state of disrepair, and reputational harm might persist.

As as of 2025 the investigations and talks on compensation continue. Hospitals, airlines, and logistics providers are among those struggling with the aftermath of the disruptions.

Find the full statement of CrowdStrike’s top management in Sky News Australia.

Why This Matters for Your Business CrowdStrike, one of the most known names in cybersecurity, could fall; anyone could. This incident highlights the necessity of layered securitytransparency, and backup strategies.

Before you rush to end the vendor contracts, be mindful: Cyber resilience is about preparing, not absolute perfection.

Conclusion: Proceed with confidence

Although the CrowdStrike downtime between 2024 and 2025 disrupted digital operations of giants across the globe, it was also a stark reminder that we’re only as robust as the weakest link we have.

Put your money into equipment and services that you are confident in. Keep yourself updated. Don’t place all your eggs in one basket.

If you’re thinking about security for your endpoint, be sure to do your homework. Companies such as SentinelOne, Microsoft Defender, and, yes, CrowdStrike continue to develop.

FAQ Section

Q1: Which companies are affected due to the CrowdStrike downtime?

Many companies across different sectors were affected by the storm, including Delta Air Lines, Commonwealth Bank, Amazon, Coles, BDO, and Heathrow Airport, as well as many Fortune 500 businesses. The complete list of affected companies is accessible here.

2. What was the reason for the CrowdStrike incident in 2024?

A flawed update on the CrowdStrike Falcon platform caused Windows devices to fail on restart, which led to system-wide malfunctions. This was an error caused by a mistake made by a human, not an attack by cybercriminals.

Q3: What is the financial harm caused by this?

At the very least $5.4 billion in direct financial losses for members of the Fortune 500—without excluding the long-term damage to brand or customer loss.

Q4 Did cyber insurance help with the loss?

Only part-time. Cyber insurance was able to cover 10-20 percent of the damages. Many companies discovered that their policies’ exclusions and limits were not enough.

Q5: Who’s still impacted through CrowdStrike?

Certain companies, especially those in aviation, healthcare, and public sector service, continue to face IT issues and data integrity checks and the processing of claims in 2025.

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